Get ready for facilities transformation

How can FM leaders face the challenging headwinds of today’s business world head-on?

For a new Mitie Science of Service 白皮书, we set out to highlight the most pressing issues in facilities management, and to prompt conversations about the best ways to respond.

Download the Accelerating 设施 Transformation 白皮书

Discover facilities transformation and download the free 白皮书 today.

Accelerating 设施 Transformation 白皮书 cover

Produced in collaboration with Jeffrey Saunders, CEO of 工作场所 and research consultancy Nordic Foresight, Accelerating 设施 Transformation provides a touchpoint for surviving and thriving despite relentless change.

Mitie engineer on a ladder fixing a light fitting
设施 management has transitioned to a digital-first, 科技nology-backed model

As noted in the 白皮书 foreword by Mitie CEO, 菲尔·宾利, the speed and scope of recent transformation marks a step change for the FM 行业.

Mitie’s CEO, 菲尔·宾利, said:

“设施 management has transitioned to a digital-first, 科技nology-backed model: one where floors are still cleaned, 但是聪明, 能源-efficient robots that disinfect using UVC light rather than harsh chemicals. 零售ers still focus on protecting their people and merchandise, but data analytics and incident management inform the deployment of resources…In short, the days of facilities management are numbered; it’s now about facilities transformation.”

“The days of facilities management are numbered; it’s now about facilities transformation.”

With input from 20 leading practitioners across the UK and Ireland’s FM 行业, the research uncovered increased focus on sustainability and environmental goals, with investment in new ways to power buildings and reuse resources.

Adapting 工作场所s to meet changing employee needs and expectations is also a big concern.

Mitie’s Head of Insight, Tina Hobart, said:

“To ensure workspaces remain fit for purpose, facilities managers must remain abreast of change and make adaptations, where necessary. Comprehensive 工作场所 surveys, gleaning insight and establishing a baseline to move forward, offer ways to do so.”

Women in a wheelchair working at home
Adapting 工作场所s to meet changing employee needs and expectations is a big concern

The 白皮书 features eight key questions FM leaders should be asking to ensure their organisations remain resilient in the new era of facilities transformation.

Hot topics covered include navigating the pathway to net zero carbon, the implementation of hybrid working policies and ensuring that workspaces are welcoming to minorities.

CEO of Nordic Foresight, Jeffrey Saunders, said:

“A high-performing 工作场所 changes as the organisation transforms and is in perpetual ‘beta’. Facility managers must align organisational development ambitions with deep involvement in granular utilisation data.”

To find out the eight questions you should be asking to keep ahead of facilities transformation, fill in the form above.